ITIL 5 Foundation Exam Prep Toolkit

This ITIL® Foundation (Version 5) Exam Prep Toolkit is designed for professionals who want to adopt ITIL to improve service management. You will gain the knowledge needed to pass the ITIL Foundation (Version 5) Certification exam, learn about the end-to-end IT/digital operating model, and use the ITIL model to create, deliver, and continuously improve tech-enabled products and services.

You will also explore the service value chain and IT service management practices, identify opportunities to develop IT practices using ITIL guidelines and recognize the importance of IT and business integration.

ITIL 5 Foundation Exam Prep Toolkit Benefits

• This ITIL® Foundation (Version 5) Exam Prep Toolkit includes:

  • One year access to 11 self-paced interactive lessons on key ITIL Foundation (Version 5) topics
  • 11 practice quizzes to test your knowledge
  • An exam simulator with more than 320 exam questions that you can complete as often as you like
  • An exam voucher for the ITIL® Foundation (Version 5) certification exam

  In this ITIL Foundation (Version 5) Exam Prep Toolkit, you will learn the following:

  • The ITIL (Version 5) end-to-end IT/digital operating model
  • How to use the ITIL (Version 5) model to create, deliver, and continuously improve tech-enabled products and services
  • The impact of technology and IT teams in a broader business strategy
  • Identify opportunities to develop IT practices using ITIL guidelines
  • How to interact with IT teams using ITIL terminology and concepts
  • Explore the service value chain and IT service management practices
  • Recognize the importance of IT and business integration
  • Prepare for and pass the ITIL Foundation (Version 5) certification exam

  Prerequisites:

  None