{"product_id":"servicenow-configuration-management-database-cmdb-fundamentals-training","title":"ServiceNow Configuration Management Database (CMDB) Fundamentals Training","description":"\u003cdiv\u003e\n\u003cp\u003eEmbark on a 3-day interactive journey to master the ServiceNow CMDB. This course covers essential design principles and techniques, including solutions for automating data ingestion, governance, and gaining insight from the data in a healthy CMDB.\u003c\/p\u003e\r\n\u003cp\u003eDesigned to mirror the content from the CMDB Fundamentals on-demand course on NOW Learning, this live class offers an engaging blend of:\u003c\/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003e Instructor-Led Lectures and Demonstrations\u003c\/li\u003e\r\n\u003cli\u003e Collaborative Student Discussions\u003c\/li\u003e\r\n\u003cli\u003e Hands-On Exercises focused on configuring, ingesting, governing, and deriving insights from CMDB data.\u003c\/li\u003e\r\n\u003c\/ul\u003e\r\n\u003cp\u003eAdditionally, participants will evaluate their skills through an adaptive simulator, providing the opportunity to earn a CMDB micro-certification. This course goes beyond the basics, offering a dynamic and immersive experience to build confidence and expertise with the ServiceNow CMDB.\u003c\/p\u003e\r\n\u003cp\u003e\u003cb\u003eIMPORTANT\u003c\/b\u003e: This course does not provide a course guidebook. All content presented to the student is available from the CMDB Fundamentals On Demand. However, students will receive the lab exercise files that are performed in class plus a copy of the instructor slide deck.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eServiceNow Configuration Management Database (CMDB) Fundamentals Training Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eUpon completion of this course, learners will be able to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDescribe the CMDB and the attributes that provide enterprise-wide visibility\u003c\/li\u003e\n\u003cli\u003eLearn the stages for planning a successful CMDB deployment\u003c\/li\u003e\n\u003cli\u003eExplore best practices for configuring and implementing a CMDB, including the role of Health Scan\u003c\/li\u003e\n\u003cli\u003eExplain how the CI Class Manager provides a centralized place to create and edit CI classes\u003c\/li\u003e\n\u003cli\u003eLeverage the Identification and Reconciliation Engine for identifying and reconciling data from different data sources\u003c\/li\u003e\n\u003cli\u003eEnable and use the Multisource CMDB\u003c\/li\u003e\n\u003cli\u003eIngest data into the CMDB using ServiceNow Discovery, Service Mapping, third-party discovery tools, and IntegrationHub ETL\u003c\/li\u003e\n\u003cli\u003eConfigure and use the CMDB Health Dashboard to drive improvement in completeness, compliance, and correctness of CI data\u003c\/li\u003e\n\u003cli\u003eIdentify and manage duplicate CIs in the CMDB\u003c\/li\u003e\n\u003cli\u003eCreate complex queries on CMDB data using Query Builder\u003c\/li\u003e\n\u003cli\u003eRemediate common issues with the CMDB\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003ePrerequisites\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003e\u003ca target=\"_blank\" href=\"https:\/\/learning.servicenow.com\/lxp\/en\/now-platform\/welcome-to-servicenow?id=learning_course_prev\u0026amp;course_id=2f61d383475cf95890542034846d4307\" rel=\"nofollow noopener\"\u003eWelcome to ServiceNow\u003c\/a\u003e\u003c\/li\u003e\n\u003cul type=\"circle\"\u003e\n\u003cli\u003eOn Demand\u003c\/li\u003e\n\u003cli\u003e3-hours\u003c\/li\u003e\n\u003cli\u003eThis course provides critical core skills on Navigation, Form Usage, List Filters, and more!\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli\u003eServiceNow Administration Fundamentals (SNAF) Training\u003c\/li\u003e\n\u003cli\u003eCertified System Administrator (preferred)\u003c\/li\u003e\n\u003cli\u003eRecommended Experience:\u003c\/li\u003e\n\u003cul type=\"circle\"\u003e\n\u003cli\u003eIt is recommended students taking the course have working knowledge and experience of the NOW Platform including some basic understanding of the CMDB.\u003c\/li\u003e\n\u003cli\u003eIt is also beneficial that students taking the course have an understanding of architecting solutions around a company CMDB to meet specific use cases required by the enterprise.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eServiceNow CMDB Fundamentals Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eModule 1: Introduction to the CMDB\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplore IT challenges\u003c\/li\u003e\n\u003cli\u003eLearn the basics of ServiceNow CMDB\u003c\/li\u003e\n\u003cli\u003eDifferentiate between asset and configuration management lifecycles\u003c\/li\u003e\n\u003cli\u003eDeploy a trustworthy CMDB\u003c\/li\u003e\n\u003cli\u003eGain visibility to CMDB management tools\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 2: Design a Successful CMDB Implementation Strategy\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplain and use CI Class Manager\u003c\/li\u003e\n\u003cli\u003eConfigure and leverage the IRE\u003c\/li\u003e\n\u003cli\u003eEnable and utilize CMDB 360\/Multisource CMDB\u003c\/li\u003e\n\u003cli\u003eConfigure and implement Dynamic Reconciliation Rules\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 3: Ingest Data into the CMDB\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eConfigure and execute ServiceNow Discover and Service Mapping\u003c\/li\u003e\n\u003cli\u003eUnderstand benefits of Agent Client Collector\u003c\/li\u003e\n\u003cli\u003eUse IntegrationHub ETL\u003c\/li\u003e\n\u003cli\u003eExplore ServiceNow Store\u003c\/li\u003e\n\u003cli\u003eLearn how Service Graph Connectors can integrate 3\u003csup\u003erd\u003c\/sup\u003e party data\u003c\/li\u003e\n\u003cli\u003eEnhance Cis CMDB with foundational data\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 4: Govern the CMDB\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eConfigure and execute CMDB Health Dashboard\u003c\/li\u003e\n\u003cli\u003eManage and remediate duplicate Cis\u003c\/li\u003e\n\u003cli\u003eWork with reclassification\u003c\/li\u003e\n\u003cli\u003eManage Cis through different life cycle stages\u003c\/li\u003e\n\u003cli\u003eUse Data Manager to create policies for life cycle, attestation, and certification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 5: Gain Insight from CMDB Data\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUse CMDB Query Builder to find CI data\u003c\/li\u003e\n\u003cli\u003eLeverage the Unified Map to identify the root cause of issues\u003c\/li\u003e\n\u003cli\u003eGain insight into key CMDB health indicators using the Data Foundations Dashboards\u003c\/li\u003e\n\u003cli\u003eWork with Intelligent Search and Natural Language Query\u003c\/li\u003e\n\u003cli\u003eRealize value with other ServiceNow product that leverage the CMDB\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"ServiceNOW","offers":[{"title":"266C95US \/ 2026-06-24T09:00:00 \/ Online","offer_id":41997545078864,"sku":"US-2522-IL","price":2700.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/kpit-store.instructionforest.com\/products\/servicenow-configuration-management-database-cmdb-fundamentals-training","provider":"Learning Tree International","version":"1.0","type":"link"}