{"product_id":"servicenow-software-asset-management-sam-professional-fundamentals-training","title":"ServiceNow Software Asset Management (SAM) Professional Fundamentals Training","description":"\u003cdiv\u003e\n\u003cp\u003eThis three-day training course aims to introduce you to the ServiceNow® Software Asset Management Professional product and familiarize you with techniques and best practices for creating and managing software assets throughout their lifecycle. The session format will alternate between discussions and labs giving you an opportunity to explore the application and apply the concepts learned.\u003c\/p\u003e\r\n\u003cp\u003eSoftware Asset Management (SAM) is a company's strategy for managing software license use rights to maintain software compliance to publisher contractual obligations. The Software Asset Management Professional product facilitates the tracking, evaluation, and management of software license rights, compliance, and optimization.\u003c\/p\u003e\r\n\u003cp\u003eWorking in conjunction with other ServiceNow platform products, software license rights can be requested, procured, managed to software contracts, allocated to users or devices, and reclaimed. Software installations can be discovered, normalized, and reconciled to software products, models, entitlements and allocations to quickly identify the software license position.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eServiceNow Software Asset Management (SAM) Professional Fundamentals Training Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eIn this course you will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003eManage the software asset lifecycle from planning to disposal\u003c\/li\u003e\n\u003cli\u003eManage software license (models, entitlements, and metrics)\u003c\/li\u003e\n\u003cli\u003eControl the cost of purchasing and managing software assets\u003c\/li\u003e\n\u003cli\u003eUse software discovery and normalization\u003c\/li\u003e\n\u003cli\u003eReconcile and achieve software compliance\u003c\/li\u003e\n\u003cli\u003eControl software usage and reclamation\u003c\/li\u003e\n\u003cli\u003eImprove software asset services to end users\u003c\/li\u003e\n\u003cli\u003eCreate standards and processes for managing software assets\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePrerequisites:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"list-style-type: none;\"\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003e\n\u003ca target=\"_blank\" href=\"https:\/\/learning.servicenow.com\/lxp?id=learning_course_prev\u0026amp;course_id=023708df1bc0119cf95e99b8bd4bcb76\" rel=\"nofollow noopener\" title=\"ServiceNow Learning\"\u003eWelcome to ServiceNow\u003c\/a\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli\u003e(On Demand)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eServiceNow Administration Fundamentals (SNAF) Training\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you have not attended ServiceNow Administration Fundamentals, it is recommended that you complete the live or on-demand course. Visit ServiceNow Now Learning to learn more.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"list-style-type: none;\"\u003e\n\u003cul type=\"square\"\u003e\n\u003cli\u003eThe course uses role-based scenarios to show the workflow and interactivity of the platform. Industry terminology and practice using ServiceNow fundamental building blocks (tables, forms, lists, fields, and exploration of key applications and modules).\u003c\/li\u003e\n\u003cli\u003eCompleting the online prerequisite allows participants to immediately be successful in class since it provides a common vocabulary and standard practical experience with ServiceNow fundamental applications.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cb\u003eCertification\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eAt the end of the course, students will receive a voucher that enables them, if desired, to take the exam to become a ServiceNow® Certified Software Asset Management Implementer.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eServiceNow SAM Fundamentals Course Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eModule 1: Introduction to Software Asset Management\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cul type=\"circle\"\u003e\n\u003cul type=\"square\"\u003e\n\u003cli\u003eExplain Software Asset Management and its supporting process architecture\u003c\/li\u003e\n\u003cli\u003eIdentify the plugins and roles that support Software Asset Management on the ServiceNow platform\u003c\/li\u003e\n\u003cli\u003eDescribe Software Asset Management product of ServiceNow\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 2: Trustworthy Data\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cul type=\"circle\"\u003e\n\u003cul type=\"square\"\u003e\n\u003cli\u003eDescribe data used to support Software Asset Management in ServiceNow\u003c\/li\u003e\n\u003cli\u003eDemonstrate software data import options\u003c\/li\u003e\n\u003cli\u003eExplain software discovery and normalization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 3: Practical Management\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cul type=\"circle\"\u003e\n\u003cul type=\"square\"\u003e\n\u003cli\u003eDemonstrate the components of software products, models, entitlements, and allocations\u003c\/li\u003e\n\u003cli\u003eDescribe software license metrics and their value to software entitlements\u003c\/li\u003e\n\u003cli\u003eIllustrate knowledge of software reconciliation and associated results\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 4: Operational Integration\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cul type=\"circle\"\u003e\n\u003cul type=\"square\"\u003e\n\u003cli\u003eDescribe software license contracts and their relationship to software entitlements\u003c\/li\u003e\n\u003cli\u003eUse catalogs, procurement, and change management to support Software Asset Management\u003c\/li\u003e\n\u003cli\u003eDemonstrate software remediation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 5: Strategic Conformance\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cul type=\"circle\"\u003e\n\u003cul type=\"square\"\u003e\n\u003cli\u003eDiscuss software model lifecycle capabilities\u003c\/li\u003e\n\u003cli\u003eDescribe optimization of software installations\u003c\/li\u003e\n\u003cli\u003eExplain Software Asset Management retirement and expiration activities\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eModule 6: Reporting and Analytics\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cul type=\"circle\"\u003e\n\u003cul type=\"square\"\u003e\n\u003cli\u003eExplain Performance Analytics for Software Asset Management\u003c\/li\u003e\n\u003cli\u003eDiscuss the differences between analytics and reporting\u003c\/li\u003e\n\u003cli\u003eDescribe Software Asset Management dashboards and content\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"ServiceNOW","offers":[{"title":"266C83US \/ 2026-06-15T09:00:00 \/ Online","offer_id":41997545341008,"sku":"US-2542-IL","price":2700.0,"currency_code":"USD","in_stock":true},{"title":"266D00US \/ 2026-06-29T09:00:00 \/ Online","offer_id":41997545373776,"sku":"US-2542-IL","price":2700.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/kpit-store.instructionforest.com\/products\/servicenow-software-asset-management-sam-professional-fundamentals-training","provider":"Learning Tree International","version":"1.0","type":"link"}